Astute Solutions

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Astute Solutions

Astute builds AI-driven software for the future of consumer engagement. We help the world’s best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Astute’s technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty. Learn more at astutesolutions.com.

Applications achieving Verified status

 

Application Name: Astute Social
APPLICATION DESCRIPTION:

Astute Social combines social listening, analytics, publishing, audience engagement, and ad management into a single platform. We leverage natural language processing, to discern which posts are just more noise and which are urgent, relevant, and/or actionable. In addition to traditional social platforms, Astute Social can assist with handling ratings and reviews as well. The immediacy of social media demands that brands respond quickly, whether to a question, a complaint, or a revenue opportunity, but this is impossible without some kind of automation. Astute Social is designed to filter through the noise and identify who needs attention.

Veracode Verified Standard represents that the following application security practices are embedded into the software development process:
  • Assessment of first-party code using static analysis
  • Documentation that the application does not allow Very High flaws in its first-party code
  • Developer access to remediation guidance Verified Standard is the first of three (3) tiers representing the Verified program.

Learn more about the Veracode Verified program by clicking here.

Application Name: Astute Bot
APPLICATION DESCRIPTION:

Astute Bot is our conversational concierge, driven by natural language processing (NLP) and artificial intelligence (AI) It allows consumers to have conversations with a company or brand to complete a variety of interactions – e.g., finding a product, checking in for a flight, getting help with questions, etc. These interactions can happen across many channels, including web-chat, sms, in-app, and voice-based virtual assistants like Alexa. The solution spans across three primary areas: intent engine, decision engine, and source data.

Veracode Verified Standard represents that the following application security practices are embedded into the software development process:
  • Assessment of first-party code using static analysis
  • Documentation that the application does not allow Very High flaws in its first-party code
  • Developer access to remediation guidance Verified Standard is the first of three (3) tiers representing the Verified program.

Learn more about the Veracode Verified program by clicking here.

Application Name: Astute SOS
APPLICATION DESCRIPTION:

Astute SOS gives consumers freedom to move from a self-service experience to an agent-assisted experience seamlessly, eliminating friction in the buying cycle. This simple widget enables website visitors and social followers to escalate to the contact center with a simple click of the mouse With rich data capabilities, SOS passes along critical user data to call center agents, who use it to deliver premium customer service and reduce decision-to-buy barriers by seamlessly connecting customers to the resources they seek. And, with no software to install, Astute SOS provides easy one-click escalation technology.

Veracode Verified Standard represents that the following application security practices are embedded into the software development process:
  • Assessment of first-party code using static analysis
  • Documentation that the application does not allow Very High flaws in its first-party code
  • Developer access to remediation guidance Verified Standard is the first of three (3) tiers representing the Verified program.

Learn more about the Veracode Verified program by clicking here.

The Veracode Verified directory is an online platform that enables you to view a list of companies that are in the Verified program. The companies provide applications or solutions created by such third-party companies (“Third-Party Offerings”). The Third-Party Offering, and its associated content provided to you, is subject to a separate End User License Agreement (“EULA”) with the applicable licensor.
These are Offerings that are not owned, created, licensed, or sponsored by Veracode. Veracode does not assume any liability with any Third-Party Offering and is not responsible for the quality, accuracy or nature of the Third-Party Offering or its content. Nothing in any third-party EULA shall limit, impact or supersede any of these terms.

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