Update: Service Disruption Due to AWS Outage

To all Veracode Customers,

Earlier today, Amazon Web Services (AWS)—the cloud infrastructure provider that hosts portions of the Veracode environment—experienced a major outage in its US-EAST-1 region. This widespread incident affected numerous global services, including several components that support Veracode’s operations.

As a result, some customers may be experiencing intermittent connectivity or delayed responses from our platform.
We want to be clear that this is not a Veracode software or product issue; the disruption stems from AWS infrastructure dependencies impacting many technology providers worldwide.

Our engineering and operations teams are actively monitoring AWS recovery efforts and validating full service restoration across all affected components.

We will provide another update at approximately 8:00 p.m. ET or sooner if the situation changes.

Thank you for your patience and understanding as we work closely with AWS to resolve this industry-wide event.

Sincerely,
The Veracode Team