FirstFuel Software is the global leader in business customer engagement for the energy industry, delivering advanced analytics and business customer intelligence to over 40 energy providers in North America and Europe. Its SaaS platform derives intelligence from over 6 million meters, transforming energy providers into trusted advisors to their business customers.
|Application Name:||FirstFuel Business Customer Engagement Platform|
|APPLICATION DESCRIPTION:||FirstFuel Software's business customer engagement platform turns utility meter data into business customer intelligence that helps eneryg providers dramatically improve customer satisfaction, increase revenue and program participation, and reduce service costs. Its SaaS platform combines data science, building science, secure software technology, and deliver expertise to embed accurate, insightful, and scalable intelligence across all customer touch points and communication channels. The platform is pioneering a new way for energy providers to turn previously untapped data into customized insights that improve business customer energy outcomes and increase customer loyalty.|
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